Delivery Times
We understand the importance of timely delivery, especially when it comes to food items. Orders placed before 12 PM on weekdays are typically processed and dispatched the same day. Delivery times vary depending on your location, but we aim to have your order with you within 2-3 working days.
Packaging and Handling
To ensure the freshness and quality of your foodstuffs, all items are carefully packed using appropriate packaging materials that maintain their integrity during transit. Our team takes great care to handle your order with the utmost attention, minimizing the risk of damage or spoilage.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email containing a tracking number. This allows you to monitor the progress of your delivery and provides an estimated arrival date. Simply click on the tracking link in your email or enter the tracking number on our website’s tracking page.
Delivery Areas
We are proud to offer nationwide delivery across the United Kingdom. Whether you are in a bustling city or a quiet rural area, we strive to reach you with our extensive delivery network. Please note that delivery times to remote areas may vary slightly.
Special Instructions
If you have any special instructions regarding the delivery of your order, such as leaving the package with a neighbor or in a secure location, please include these details in the comments section when placing your order. We will do our best to accommodate your requests to ensure a smooth delivery experience.
Customer Support
Our customer support team is always here to help with any questions or concerns you may have regarding your delivery. If you need assistance, please do not hesitate to contact us via email at info@tishofoods.co.uk or call our helpline at +44 77519 935205. We are available from 9 AM to 5 PM, Monday to Friday.
Returns and Refunds
We are confident in the quality of our products, but if for any reason you are not satisfied with your purchase, please refer to our Returns and Refunds Policy available on our website. We strive to resolve any issues promptly and to your satisfaction.